Scheduling FAQ's

Frequently asked questions in EveryPig Scheduling. If you cannot find the answer to your questions here, feel free to reach out to our support team at Support@EveryPig.com.

How do I Edit a load?

• • You can edit a load from the Plans page or the Scheduled Loads Page. Editing a load allows you to edit ALL fields for a load.
  • You can edit multiple loads at one time from the Plans page.
• Edits made from the Plans Page:
  • To edit one load, click the individual load number. From there, click the 3 dots beside of the x then select "edit".
  • To edit more than one load at a time, select 'View Plan' then 'Edit Multiple Loads'
• Edits made from the Scheduled Loads Page: 
  • Choose the load you would like to Edit. In the Upper right corner click on the 3 dots; this will open a new menu for you.
  • Choose Edit Load

• Once the Load detail opens you will need to Click ‘Edit Load’ at the bottom to make any desired edits.

• Once the load has been edited, click 'Apply Changes'. Updated notifications will then be sent out to the updated parties.  

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Why is my Load ‘Incomplete’ if it's delivered?

• Check to make sure the Caregiver Accepted/Shipped the load in the Daily Check Up or from the Group level. If not, you will see the option to Ship Load. Click 'Ship load'. If the Trucker Driver and/or Caregiver do not accept the load, you can 'Force Accept' from the Load screen.
  
• Check ‘Schedule loads’ to see if Caregiver/Truck Driver has accepted the load. 
  
  
  
  

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How do I Lock a Sales Result?

• Locking a Sales Results ensures that the information entered by an Admin does not get changed. In addition, if you would like to send Sales Results to FAS, the Sales Results will need to be Locked and the load will need to have a status of Delivered before it can be sent. 
  
  

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How to Close a Group with Incomplete Loads?

If you receive this error message

• Please check the load in the scheduling module to ensure the following has been completed:

  • Sales results have been entered and Locked

  • All parties have 'Accepted' the load

  • The load has been shipped/received by the appropriate users

• If you are still unable to complete closing the Group:

  • Go to Barn Sheets and open the Daily Checkup
  • Click 'Edit' Pig Movements
  • If in the Pig movements, there is NO option to Delete (see screenshot below, the first movement is not able to be deleted), it means that the load was done using the 'SHIP' function in the scheduling tab. 
  • If there is the option to DELETE the load, this indicates that the load was manually shipped using the dropdown list on the Daily Checkup or from the Groups Tab, and not the Scheduling tab.
    
    

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How do I edit multiple loads at once?

1. Click 'View Plan' from the Plans page. Once the plan opens, click the 'Edit Multiple Loads' option.

 

2. Select the loads you wish to edit, then click 'Select X Loads'

3. Scroll down to the Logistics portion and select the load number you wish to edit. 

4. Once edits are made, Click 'Apply Changes'

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How do I delete a Contract?

1. From the Scheduing feature, click 'Contracts' on the left side of the page. 

2. Scroll over until you see the 3 dots option with every Contract.

3. Click the 3 Dots to the right of the Contract you wish to delete. 

4. Select 'Delete'. 

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What does the 'Responsible for Scheduling' field mean?

This field allows the Admin user to set a point of contact for the Trucking Driver who hauls the load. 

If there are questions he may have or any issues come up, he can find this user's information attached to the load details.